Jobcenter Siegen-Wittgenstein

Privacy Policy

If you have questions concerning data protection, please use the following details:


Jobcenter Kreis Siegen-Wittgenstein
Data Protection Representative

Herr Werner

Talstrasse 27

57339 Erndtebrück 

Telephone: 02751/92045-183


Frau Theis-Weber

Emilienstr. 45

57072 Siegen






Information on the Protection of Your Privacy


General Information

The Siegen-Wittgenstein District Jobcenter (hereinafter referred to as the "Jobcenter") offers a variety of information and news for its clients and other interested parties as part of its website and thus provides services within the meaning of the German Telemedia Act (TMG). This privacy policy provides an overview of how the Jobcenter ensures the protection of your data, what type of data is collected for what purpose, and how it might be used.


Responsible for the website:


Jobcenter Kreis Siegen-Wittgenstein
represented by its Managing Director
Emilienstraße 45, 57072 Siegen

Telephone: +49 271 38469-600
Fax: +49 271 38469-130


If you have any questions about data protection in connection with our website, you can contact our official data protection officer:

Jobcenter Kreis Siegen-Wittgenstein
Official Data Protection Officer
Mr Werner
Talstraße 27, 57339 Erndtebrück

Telephone: +49 2751 92045-183
Fax: +49 2751 92045-122


Jobcenter Kreis Siegen-Wittgenstein
Deputy Data Protection Officer
Ms Theis-Weber
Emilienstraße 4557072 Siegen

Telephone: +49 271 38469-600
Fax: +49 271 38469-130


Data collection and logging

When you visit our website, the following data is automatically transmitted to our web server via your internet browser and recorded:

• the date and time of the request
• the name of the requested file
• page from which the file was accessed
• query status (file transferred, file not found, etc.)
• web browser and operating system used
• amount of data transferred

Your IP address is anonymised and therefore not saved. This data therefore cannot be assigned to you personally.


Disclosure of personal data to third parties

Data logged while you visit our website is only disclosed to third parties in so far as we are obliged to do so by law or under a court order or if disclosure is required for (criminal) prosecution in the case of attacks on our internet infrastructure. We do not disclose this data to third parties for commercial or non-commercial purposes.

Even if we should disclose said data, it is not personally identifiable because of the anonymisation described above.

Use of cookies and web tracking (audience measurement)

Cookies are small text files which are stored on your computer and saved by your browser. They are used to evaluate visitor access to the individual pages of the site and are intended to make our website more user-friendly, effective, and secure. Cookies cannot cause damage to your computer. They do not pose install viruses or spy on your computer activity. You alone regulate your use of cookies. Please use the help function of your browser to accept, reject, view, and delete cookies. If you do not allow cookies to be placed on your computer, you may not be able to use all of the functions of this website to their fullest extent.

We use two types of cookies: the "PHPSESSID" and the "cookieconsent_status".

Cookie name: PHPSESSID
Purpose: Contains an anonymous user ID so that multiple requests from one user can be assigned to the same http session
Storage duration: Session
Type of cookie: Technically required to operate the site

Cookie name: cookieconsent_status
Purpose: Contains confirmation that the information text on the use of cookies on the website has been read
Storage duration: 1 year
Type of cookie: Technically required to inform the visitor

Web tracking refers to the collection of data and its evaluation with regard to the actions of visitors to a website. In this context, an analytics tool typically examines where visitors come from, which areas are visited on a website ,and how often and for how long which subpages and categories are viewed. Web tracking is used to optimise the website. This site uses the AW-Stats analytics tool. Neither cookies are used nor are personal files saved.


Further information on the use of online applications/portals and form services

Voluntary provision of data

In addition to the data we collect as mentioned above, your personal data is only collected and stored if you expressly and knowingly provide it to us for specific purposes, services, and functions. This applies to the following data obtained when you make an enquiry using our contact form:

  • First and last name
  • Address
  • Phone number
  • Email address
  • Case number (BG-Nummer) or client number
  • Text
  • Files to attach
  • Date of enquiry

This data will be deleted by the service provider (MEHRKANAL GmbH) ten working days after being forwarded to the Jobcenter. The enquiries made via contact forms are then processed as part of the usual course of Jobcenter business. With regard to the storage period, Section 6 of the separate "Information on the implementation of Art. 13 and 14 General Data Protection Regulation (GDPR) for SGB II Services” applies.

Email usage and storage

We would like to draw your attention to the fact that emails sent to the Jobcenter are automatically checked for malware and unwanted advertising (spam) as part of the risk reduction before they are delivered to or notice is provided to the email recipient. Attachments are also examined and can be rejected depending on the situation. If necessary, received emails can be forwarded, saved/archived, or otherwise processed by the Jobcenter as part of its business operations. With regard to the storage period, Section 6 of the separate "Information on the implementation of Art. 13 and 14 General Data Protection Regulation (GDPR) for SGB II Services” applies.

Links to the websites of other providers

Our site does contain links to websites of other providers which are not subject to this privacy policy. We would like to point out that the operators of these external websites may also collect, evaluate, and process visitor data. In general, we do not have any influence on these websites' content and the compliance with terms of privacy and therefore ask you to inform about the guidelines valid for these websites when you visit them.


Objection, revocation of consent

You can revoke your consent or object to the collection, processing, and use of your personal data at any time with future effect.


Information, deletion, blocking

You can exercise your rights within the meaning of Art. 15 - 18 GDPR at any time and request information from the Jobcenter about the data we have stored about you as well as its correction, blocking, or deletion. There may be special legal restrictions (see Art. 23 GDPR). The official data protection officer will be happy to assist you in this matter.


Data collection at the Jobcenter per Art. 13 and 14 GDPR

This information is intended to provide transparency on how the Jobcenter and the Federal Employment Agency (hereinafter referred to as the "BA") handle the personal data of their clients (private individuals and companies). The protection of personal data is very important, therefore, the processing of personal data is carried out in compliance with statutory provisions, in particular, with GDPR and the German Social Code.

1. I. Data controller

The data controller responsible for the processing of personal data is Jobcenter Kreis Siegen-Wittgenstein, Emilienstraße 45, 57072 Siegen, represented by its management, and the Federal Employment Agency, represented by its executive team, Regensburger Str. 104, 90478 Nuremberg.


2. Data protection officer

You can contact the Jobcenter's data protection officer at the following address: Jobcenter Kreis Siegen-Wittgenstein, Data Protection Officer, Mr Werner, Talstraße 27, 57339 Erndtebrück or Deputy Data Protection Officer, Ms Theis-Weber, Emilienstraß 45, 57072 Siegen or by email:


3. Processing purposes


3.1 Online offers

The Jobcenter and BA process personal data in order to be able to make appropriate online offers available at and Additionally, personally identifiable information is temporarily stored when the online portal is accessed to evaluate the user behaviour, and to improve the online offer, as well as to be able to understand and penalise abusive behaviours. See our Privacy Policy for more details.


3.2 Statutory responsibilities

The Jobcenter and BA process data for the purpose of performing their statutory responsibilities in accordance with the German Social Code (SGB).

They are committed to efficient provision of cash and non-cash benefits and services. These include services such as counselling, ending or reducing the need for aid, in particular through integration into training opportunities or jobs and securing a livelihood. In addition, personal data is also processed when making reimbursement claims for other service providers or offices or tracking the potential misuse of benefits. The same applies to the issuance of certificates. In addition, personal data is processed for the purposes of labour market and occupational research as well as for statistical purposes.


4. Legal grounds for the data processing

The data processing is based in particular on Art. 6 para. 1 lit. c GDPR in conjunction with §§67 ff SGB X, SGB II, SGB III and other special statutory regulations. Additionally, such processing is permitted according to Art. 6 para. 1 lit. a. GDPR if the data subject has given their consent.


5. Recipient or categories of recipients

As part of fulfilling their statutory duties, the Jobcenter and BA may disclose the data categories listed under Section 7 may be disclosed to third parties, e.g. German pension insurance, health insurance, as well as employers, training companies, training/education providers, contracting physicians, tax offices, customs authorities, law enforcement agencies and security authorities (e.g., police, prosecutors, constitutional protection), courts, other third parties, such as: municipal offices, vehicle registration office, Federal Ministry for Labour and Social Affairs (BMAS), Federal Central Tax Office, Federal Court of Audit, Federal Office for Migration and Refugees, processor (e.g. scan service operator, IT service providers), landlords (if paid directly to them), utility companies (if at this directly paid), debt counselling (only with the consent of the person concerned), addiction counselling (only with the consent of the person concerned), psychosocial care (only with the consent of the person concerned), schools (only with the consent of the person concerned), external research institutes (only for research applications approved by the Federal Ministry for Labour and Social Affairs, BMAS), etc.


6. Retention period

For data on the use of counselling and job referral services, the data is retained for a period of 5 years once the case is terminated. A termination of the case occurs when a person received a job requiring social insurance has been taken out, the customer has logged off due to self-employment or for other reasons, no further support from the Jobcenter takes place (e.g. pension, parental leave, etc.), unless it special benefits are granted or there is ongoing litigation. The 5 years serve accounting purposes, in accordance with the principles of the Federal Budget Code (BHO).

Data on the use of services, cash, and in-kind benefits under SGB II is retained for 10 years after the case is terminated. A case is terminated in this context if the need for assistance ceases or for any other reason no longer qualifies for benefits, unless it special benefits are granted or there is ongoing litigation. The 10-year period is based on the statutory possibility of reclaiming benefits if it becomes known, during that period, that benefits have been wrongly granted.

If funding was provided by the European Social Fund, the data will be stored for 13 years after the case is terminated to serve accounting purposes with the EU based on EU regulations (Art. 140 Regulation (EU) No. 1303/2013). If a Jobcenter claim (recovery/refund letter/loan) is still open, the data will be kept for 30 years in accordance with the provisions of the Code of Civil Procedure and the Civil Code, 

because only then will the claim become statute-barred. The calculation of the time limit depends on the enforcement attempt.

If the physicians, medical service of the health insurance funds, or the professional psychological service of the BA were involved, the data generated by these specialist services will be deleted after 10 years in accordance with the relevant professional code.


7. Categories of personal data

The Jobcenter and BA process the following data categories in particular:

a) Master data and contact details
including: Client number, case number, surname, first name, date of birth, place of birth, address, telephone number (optional), e-mail address (optional), username and password (using the online services), marital status, nationality, residence status, pension/social insurance number, bank account details.

b) Benefits data
including: proof of income, proof of assets, time-frame of services received, amount, type, housing and heating needs, data on maintenance claims/recourse claims, data on health insurance, pension insurance, long-term care insurance, data on duration and termination of employment, Enforcement data, data on procedures under the Administrative Offenses Act (OWiG).

c) Career counselling and placement/integration data
including: Curriculum vitae, evidence of degrees etc., information on knowledge and ability, driving licence, qualification (school and vocational), efficiency, motivation, general conditions (mobility, voluntary information: family situation, financial situation, housing situation), data based on the commission of third parties (e.g. measure carrier, medical service, professional psychological service), documentation of the customer contacts as well as decisions e.g. in the form of counselling - and mediation notes, data on job offers, job applications (if not anonymised) and possibly feedback from employers

d) Health data
including: Data for rehabilitation care, assessments or statements by the medical service of the BA, the medical service of the health insurance, the professional psychology service of the BA (including career choice test etc.) and possibly, by the technical advisory service of the BA.


f) Research data (survey data) and statistical data


8. Your rights

a) Information
Everyone has the right to ask the Jobcenter for confirmation that it has processed information about them. If such processing has taken place, information about all of the processed data can be requested.


b) Correction/completion
If it is proven that the personal data processed by the Jobcenter has been incorrectly or incompletely recorded, this will be corrected or completed immediately upon discovery.


c) Deletion
If it is verified that personal data have been processed in error, the data will be deleted without delay. This also applies if the data is no longer needed for task completion. The required retention periods will determine the Jobcenter's response to this request, as the Jobcenter must take into account accounting and recovery periods (see remarks on retention periods).


9. Withdrawal of consent

If personal data is processed on the basis of your consent, you have the right to revoke your consent at any time with future effect. There is no need to state reasons. The processing carried out until then will remain unaffected.


10. Right to complain

Data subjects may contact the Federal Commissioner for Data Protection and Freedom of Information (Husarenstr. 30, 53117 Bonn), if they believe that the processing of their data is in breach of GDPR.


11. Duty to cooperate, information obligations and consequences of non-compliance

Anyone who has applied for or receives benefits from the Jobcenter (that is, services, benefits-in-kind, and cash benefits) is obliged to cooperate. This means that the data subject must provide all service-related facts, as well as changes in personal circumstances that may affect eligibility for granting such services. The obligations to co-operate also applies in the context of placement services. The obligations to cooperate also include the submission of documents relevant to the decision, the consent to obtain information from third parties, personal appearance with the service provider and, if applicable, the consent to carry out medical or psychological examinations. The obligations to cooperate arise from the Social Code. In case of non-compliance, the services may be denied or withdrawn. In addition, sanctions can be imposed or blocking periods may occur.


12. Data sources  

The Jobcenter may, in compliance with statutory requirements, collect personal data from other public and non-public bodies or persons. This could be e.g. other social service providers, employers, training companies, contract physicians, measure/education providers, etc. In addition, personal data may also be obtained from public sources, such as internet, registration registers, commercial registers, land registries, etc.


13. Automated decision-making

Within the framework of the placement process, the job requirements are compared with the applicant's skills using automated technologies in order to enable a precisely tailored placement (so-called matching). The following criteria are used, among others:

Working hours, places of practice, occupations, training places, starting date, knowledge and skills, language skills, education, time limit, disability (with consent), school grades, driving licences, vehicles (mobility), highest educational level, travel and assembly readiness, weekly lessons, work experience, industry, German language skills, company size.

The higher the degree of overlapping between the person's competencies and the requirements of the job offer, the more likely is a corresponding placement proposal. However, the decision as to whether or not to make a placement is made by the placement/counselling expert.


14. Change of purpose

The use of personal data for purposes other than the original purpose of data collection is only permitted within the framework of the purposes mentioned in Section 3, provided the new purpose is compatible with the purpose of the survey.